Guest Services

We provide a wide range of services for our neighborhood community. Visit the Guest Services office (at the end of the hallway between Pzazz Hair Design and Crossroads Toys), contact us by phone at 425-644-1111 or email with any specific inquiries.

Public Market Rewards Cards

Public Market Rewards CardPublic Market Rewards Cards are available at Guest Services or Crossroads Toy Store for only $20.  Rewards members receive a 15% discount on every meal purchase from our Public Market restaurants for one full year.  Start saving now!

Gift Cards

Gift Card NewCrossroads Gift Cards are the perfect gift for any occasion! They are accepted at 85 Crossroads stores and restaurants, and the Crossroads Farmers Market. Gift Cards can be purchased at Crossroads Toys or at Guest Services, or give us a call to order gift cards by phone: 425-644-1111.

Check your gift card balance

Community Room Reservations

The Community Room, located next to Pzazz Hair Design, is available to retailers and groups in need of a facility to host a meeting or function. The room can accommodate up to thirty people.  It is available on a first-come, first-served basis. There is a charge for the room although the fee may be reduced for 501(c)3 non-profit organizations. 

2014 Community Room Rental Information

Click here to reserve the Community Room

Lost & Found

Lost items are locked in the Security Office . Any items that have been found can be turned in at Guest Services. If you believe you have lost something at the shopping center, please contact Crossroads Security at 425-766-6507 and leave a message with your name, phone number, description of the lost item and approximate area and date where you last saw the item. You will be contacted if your item is recovered. Due to space limitations, Lost & Found items are only kept for 30 days.

Ballot Drop Box

Ballot Drop Box

An official ballot drop box is located at the South Entrance to Crossroads, outside of dressbarn.

Ferry & Metro Transit Information

Up-to-date Ferry Schedules and Transit Schedules are kept near the Community Bulletin Board.

Community Bulletin Board

The Community Bulletin Board is located in the hallway leading to the restrooms between Pzazz Hair Design and Crossroads Toys. Space is limited; therefore priority space is made to non-profit organizations for advertising community events.  All postings must be approved through our Guest Services office.

Job Board

Job openings at Crossroads businesses may be listed on the Job Board, located across from the Community Bulletin Board. All postings must be approved through our Guest Services office.

Emergency Auto Aid

Crossroads provides dead battery and auto lock-out assistance as a courtesy. These services are provided by contacting Guest Services at 425-644-1111 between the hours of 8:00am and 5:00pm.  Outside of these hours, contact Security at 425-766-6507.

First Aid

Guest Services has a basic First Aid kit for minor cuts or injuries. If further aid or medical attention is required, arrangements will be made for appropriate medical personnel to attend.  Contact Security at 425-766-6507 for assistance.  Dial 911 for all emergencies.

Courtesy Strollers & Wheelchairs

Strollers and wheelchairs are available as a courtesy.  Check them out at Guest Services between the hours of 8:00am and 5:00pm.  Before or after those hours, contact Security at 425-766-6507.  There is no charge to check out a stroller or wheelchair, but we require that you provide a current drivers license or ID card. Without these pieces of identification, a $75 cash deposit is required.

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